Refund policy
Returns Policy
Products may be returned within 30 days of delivery for a refund of purchase price. Items must be in the same condition that you received it, unused, and in its original packaging.
Please contact us at info@craftkits.com for return approval. Returns will need to be sent to the following address: CraftKits, 450 Industry Way, Ste 10, Prosper, TX 75078
We cannot issue refunds on Clearance Items or Gift Cards.
Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Save all items and packaging until the issue is reconciled.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item.
